Our commitment to quality here at Island Seafoods leaves nothing out. All seafood leaves our facility completely frozen. To ensure minimal thawing during shipment, we package your fish in foil-insulated boxes which include gel ice. Our packaging is designed to keep your seafood frozen for the 24 hours it takes to be delivered. In the event that your fish has started to mildly thaw during shipping, place in your freezer immediately and it will be fine.