What if my order is late/gets lost?

It’s pretty rare for a shipment to show up late…but if you do encounter any problem with your order, just let us know right away and we will be happy to file a claim with FedEx and either ship you a new box of seafood or refund your purchase. Sometimes, boxes are delayed due to causes beyond anyone’s control, such as weather, but in most cases we can resolve any problems you might have quickly and with little hassle

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